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Identity and fraud

Achieve 360° protection across every customer touchpoint with a pre-integrated identity and fraud management solution, built specifically for banks. With advanced behavioral biometrics, device assessment, and malware detection, it empowers your bank to detect fraud in real time, reduce costs, and enhance customer trust — all while ensuring seamless compliance with regional regulations.

Identity fraud Header

Is your bank ready to combat the evolving fraud landscape?

Banking fraud is evolving to match the digital age, becoming more and more sophisticated. This is putting your customers, reputation, and bottom line at risk, but  what if your bank was equipped to tackle fraud at every critical touchpoint? Our real-time detection, behavioral biometrics, and seamless integrations empower you to stay one step ahead of evolving threats while delivering a secure and frictionless experience your customers will trust.

  • $1.3 tn

    was stolen by global cybercriminals in 2023

  • 244%

    YoY increase in the global digital document forgeries in 2024

  • $6.08 mn

    average total cost of a data breach in the global financial industry in 2024

Revolutionize fraud prevention with cutting-edge technology

Detect and stop fraud in real time with best-in-class technology, combining behavioral biometrics with machine learning to identify anomalies early and enable proactive risk management.

Maximize fraud detection in real time

Leverage behavioral biometrics and machine learning to uncover anomalies early.

Reduce costs and customer friction

Maintain an uninterrupted customer experience and avoid fraud losses while ensuring data security.

Enable customer trust and ensure compliance

Build customer confidence with robust, non-intrusive fraud prevention while meeting regional regulatory requirements.

Stay one step ahead

Backbase delivers tailored, real-time fraud prevention with frictionless integration, behavioral biometrics, and AI-powered detection. We empower your bank to reduce friction, remain compliant with laws and regulations, and protect your customers and reputation — making sure you’re scalable and future-ready.

360° protection across touchpoints

Holistic digital protection

Advanced capabilities such as behavioral biometrics, device assessment, and malware detection provide comprehensive fraud prevention for every customer interaction.

Identity fraud 360 protection

Seamless and embedded

Designed for silent fraud detection

Fully integrated into the engagement banking platform, our solution actively performs silent monitoring, delivering a frictionless experience for customers.

Identity fraud Seamless and embedded

Real-time fraud detection and decision-making

AI and machine learning-enabled

Leverages AI-driven insights and machine learning to identify anomalies and mitigate fraud instantly, empowering your bank with proactive risk management.

Identity fraud Real time fraud detection

Maximize the power of the Backbase Engagement Banking Platform with seamless, out-of-the-box integrations to leading fintechs

Customizable and pre-integrated with Feedzai

Our pre-integration with Feedzai gives your bank the flexibility to define custom rules and adapt to specific regulatory and operational needs.

Identity fraud Customizable and pre integrated with Feedzai

Provide a digital-first payment experience with Entrust

Enable instant card activation and push to digital wallets — no waiting for physical cards, extra approvals, or ID&V. Boost digital adoption and spending, reduce helpdesk dependency, and cut servicing costs.

Identity fraud Digital first payment experience

Quickly onboard customers with Jumio

Leverage a robust ID&V capability (embedded into the Backbase Engagement Banking Platform) that harnesses advanced anti-fraud technologies. With a combination of AI, machine learning, and biometrics, prevent fraud while minimizing disruptions for customers. 

Identity fraud Quickly onboard customer
Deployment

Implemented through Backbase Grand Central

Meet the only fully managed IPaaS designed specifically for banking.

Grand Central brings together a comprehensive suite of tools for integration, APIs, and automation so you can simplify banking processes and accelerate IT project delivery. Leverage out-of-the-box connectors to leading core banking systems, payment systems, fintechs, CRMs, and more. Develop high-quality, secure APIs faster than ever with a user-friendly platform any developer can use.

Explore the platform
I Paa S Grand Central visual

Built for banking

Let’s make it happen, together

With years of experience in the banking sector, Backbase understands the industry's unique challenges. Our solution includes ready-to-go user journeys tailored for banking, ensuring seamless and secure customer experiences.

Identity fraud Build for banking